Returns & Exchanges

At Points South Shop, we want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with tags attached. If your purchase isn't the perfect fit, we are here to help you find an exchange or process a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all original tags and labels are still attached to the garments.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to your original payment method or ship out your exchange within 5-7 business days.